stillwork audio
← Stillwork Audio

Terms of Service

Draft, pending legal review. These terms govern the Stillwork Audio store. They have not yet been reviewed by counsel, and the governing jurisdiction is not yet set. They are published here for reference and are not final terms.

Applies to: the Stillwork Audio store at audio.stillwork.com · Last updated: to be set on publication

1. Acceptance

These Terms of Service are an agreement between you and Stillwork ("Stillwork," "we," "us"). By using the Stillwork Audio store or buying a product through it, you agree to these terms. If you do not agree, do not use the store.

2. What we provide

Stillwork Audio sells downloadable audio software plugins. When you buy a product, we issue you a license file and provide the installer for the product you purchased. Your use of the software itself is governed by the End User License Agreement, which forms part of these terms.

3. Purchases and payment

Payment is handled by Stripe, which acts as the merchant of record for your purchase. Prices are shown in US dollars unless stated otherwise. Any applicable sales tax or VAT is calculated and handled at checkout. By purchasing, you authorize the charge and confirm that the payment method is yours to use.

4. Delivery

After a successful purchase, we deliver your license file and installer links by email to the address you provide at checkout. We encourage you to keep your own copy of both, so your ownership does not depend on our website or your account. If you do not receive your delivery, contact support@stillwork.com and we will resend it.

5. Your license

What your purchase includes, how activation works, and what you may and may not do are set out in the End User License Agreement. In short: you buy a license tied to you, not to a machine; it works offline on all your machines; and every update within the version you bought is free, as described in Updates and Upgrades.

6. Refunds and revocation

If you have a problem with a purchase, contact us at support@stillwork.com and we will work it out with you. If we issue a refund, or a payment is reversed through a chargeback or found to be fraudulent, the associated license is void for any future activation, as described in Section 8 of the License Agreement. A copy already installed and running on your machine keeps working; we do not reach onto your computer to disable working software.

7. Acceptable use of the store

You agree not to interfere with the operation of the store, attempt to gain unauthorized access to it, or use it to distribute unlawful or malicious content. Restrictions on the software itself, including sharing and reverse engineering, are covered by the License Agreement.

8. Intellectual property

The software, the store, the Stillwork and Stillwork Audio names, and the related designs and materials are owned by Stillwork and protected by copyright, trademark, and other laws. Buying a product grants you the license described in the License Agreement and no other rights. Product and brand names referenced for compatibility belong to their respective owners.

9. Disclaimer of warranties

The store and the software are provided "as is" and "as available," without warranties of any kind to the extent permitted by law. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow these exclusions, so they may not apply to you.

10. Limitation of liability

To the maximum extent permitted by law, Stillwork is not liable for indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, the store or the software. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim. Nothing in these terms limits liability that cannot be limited under applicable law.

11. Changes to these terms

We may update these terms for future purchases. Changes take effect when posted with a new date above and do not retroactively remove rights you already hold in a product you already bought.

12. Governing law and disputes

The governing jurisdiction and dispute-resolution terms are to be set on publication. Before bringing any legal claim, you agree to contact us at legal@stillwork.com so we can try to resolve the matter informally.

13. General

If any provision of these terms is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these terms; we may assign them to a successor or affiliate. We are not liable for delays or failures caused by circumstances beyond our reasonable control. These terms, together with the License Agreement and Privacy Policy, are the entire agreement between you and us regarding the store.

14. Contact

Legal: legal@stillwork.com
Support: support@stillwork.com

Stillwork
199 Nashua St, Unit 2
Milford, NH 03055
United States